Houck, Patrick M.; Tirumalasetty, Naga Nalini; Meadows, Renee Y.
Background: Through efforts to continuously improve the quality of care provided to hospitalized patients with diabetes by evaluation of adherence to standards and performance metrics, we identified an opportunity for improvement.; Methods: A plan-do-study-act cycle was initiated with the goal of enhancing patient satisfaction with the timing of blood glucose monitoring, insulin administration, and meal delivery in the hospital.; Results: Despite an educational intervention with the nursing staff, patient satisfaction with mealtime insulin administration decreased from 83% to 78%.; Conclusion: Education of frontline staff was not adequate to achieve our quality improvement goal.